Professional, Retail Operations Ecom & Omni-Channel

Date: Nov 14, 2021

Location: Amsterdam, NL, 1076 CM

Company: Under Armour

Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.

Position Summary

Job Title: Professional, Retail Operations (Distributor/Partner) E-com & Omni Channels

Location: Amsterdam

Reports To: Manager, Retail Partner

Under Armour EMEA is seeking a Retail Operations E-com & Omni channel Professional to join its Retail Partner & Distributors team based in Amsterdam. This is an ideal opportunity for a self-motivated, passionate, flexible, and focused individual to join a high-quality team.

The Role is responsible to drive the distributors Ecom & Omni channel experience through the development and execution of a retail distributor website and omni channel service strategy (resulting in a year-on-year comp store revenue and OI growth).

Essential Duties & Responsibilities

  • Distributors Ecom Coordination to contribute to the successful go live of new distributor websites and management of existing websites.
  • Omni Channel development plus implementation of the SOP’s to ensure a consistent level of omni channel operational standards and performance for distributor stores.
  • Develop distributor instore processes to support various omni services such as: BORIS, Click and Collect, Endless Aisle, Gift Card, Ship from Store, CRM, etc.
  • Responsible for coaching, training, and guiding the distributor teams related to e-com and omni-channel services.
  • OMS (Order Management System) project management leadership
  • Store Experience Coordination and the development plus implementation of store experience tools (Foot scanner, In store customization, etc.)
  • Support Distributor Teams to achieve KPI’s and provide feedback to the Distributor POD UA Team on business status and needs for improvement of distributor store performance.
  • Close interaction with internal supporting departments like Retail Ops, E-com, Mkt, VM and Store Development are required to support the development & implementation of e-com & omni-channel services for distributor stores.
  • Optimizing the distributors websites working with Ecom team EMEA

Qualifications (Knowledge, Skills & Abilities)

  • Bachelor’s degree/Master, ideally with Ecom and sales focus
  • 2-3 years’ experience in (sports or apparel industry) e-com & omnichannel/distributors, partners, or franchisee business)
  • Ability to build cross-functional relationships through strong communication and interpersonal skills
  • Fluent in English, further languages are a plus (German, Arabic or/and Spanish)
  • Multinational reporting and willingness to travel locally and internationally
  • Collaborate inclusively
  • Project Management
  • Communication

Education And / Or Experience

Other Requirements


No relocation provided 




Under Armour is an Equal Opportunity Employer and we are committed to diversity in the workplace. We encourage qualified diverse candidates to apply. Under Armour does not discriminate against any candidate on the basis of race, gender, disability, religion, national origin, age, or any other protected category. 


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