Specialist, Accounts Receivable

Date: Nov 14, 2021

Location: Baltimore, MD, US, 21230

Company: Under Armour

Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.

Position Summary

Responsible for account receivables management for business to business customers

Essential Duties & Responsibilities

•    Manages and maintains customer account base
•    Makes a combination of customer service and/or collection type telephone calls to customers
•    Takes the appropriate escalation action when unable to reach a resolution 
•    Monitors daily hold report and partners with credit analyst to mitigate company risk
•    Partners with Claims team on dispute case resolution for customer accounts
•    Ensures completion of account reconciliation
•    Validates billing accuracy for customer base
•    Prepares reports and analysis on a monthly basis and upon request
•    Ability to interpret and/or have general understanding of customers financial status

Qualifications (Knowledge, Skills & Abilities)

•    Accounts Receivable experience with business to business customers
•    Possess exceptional verbal and written communication skills
•    Excellent relationship building and customer service skills
•    Strong computer skills specifically proficient in Excel
•    Must have experience and the ability to adapt to a fast-paced environment
•    Ability to multi-task and prioritize effectively

Education And / Or Experience

•    Bachelors or Associates Degree preferred; high school diploma (or GED) required and three or more years of collection and customer service experience or equivalent combination of education and related experience
•    Knowledgeable in the Fair Debt Collection Practice Act, the Fair Credit Reporting Act and Fair Credit Billing Act, as well as Federal Bankruptcy Laws
•    Ability to calculate figures and amounts such as discounts, interest, percentages
•    Communicate effectively verbally and in writing
•    Team player: Promotes team atmosphere, collaborate with others and shares best practices
•    Problem solving: Ability to define problems, collect data, establish facts, and draw valid conclusions
•    Strong organizational/time management skills
•    Detail oriented

Other Requirements

•    MS Office (Word, Excel, Outlook, etc.)
•    SAP experience preferred or familiarity with corporate accounting systems 


•    No relocation provided 

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.  Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. 

Nearest Major Market: Baltimore