Professional, DTC IT Services

Date: Aug 4, 2022

Location: Seoul, KR, 6123

Company: Under Armour

Position Summary

The Professional, DTC IT will be responsible for UA store application supporting in Korea; seek out defects, failures and inefficacies within retail system, and develop new best practices to create digital solutions to improve productivity and operation efficiency.

Essential Duties & Responsibilities

  • Optimization and enhancement on in-store systems and integrated applications
  • Capability to solving all kinds of store IT issues
  • Be responsible for in-store systems monitoring, analyzing, tuning and optimizing based on operational procedure
  • Evaluate digital technologies & Omni Channel, aligned with business requirement and market requirement
  • Capability to engage with the complete lifecycle of POS/CRM & Digital application development, including designing, implementation, testing, maintenance and technical support
  • Involvement on IT projects, IT initiatives and new demands to get it completed on time with high quality
  • Support CORE and retail reporting system (SSRS/Report Generator) and FMS interface
  • Plan and vendor management for New Store Opening and request new customer setup to FMS/Retail team
  • Support customer registration setup for new online marketplace in FMS
  • Manage system integration and data flow for marketplace
  • DW(SFCC) system issue troubleshooting and function enhancement

Supervisory Responsibilities                                                          

  • Business User Communication
  • Training & presentation skill
  • IT Vendor and Partner Management

Education And / Or Experience

  • Bachelor’s Degree in Computer Science or Engineering
  • 3 - 5 years’ IT experience in supporting of store application in retail industry
  • Ability to identify solutions based on new technology
  • Strong analytical and problem solving skills
  • Rich experience in supporting & developing of Retail store equipment (e.g. POS terminal, barcode printer, handheld terminals and PC peripheral devices) and POS system (i.e. Micros POS)
  • Strong problem solving, priority setting, collaboration and communication skills. Good organizational and analytical skills. 
  • Familiar with Omni Channel integrate across multiple platforms such as OMS/CRM/KakaoTalk relevant platform (Mobile payment etc.)
  • Strong global communication and solid vendor management skills

Other Requirements

  • Team Player. The ability to work effectively in a fast-paced working environment as part of an efficient team
  • Humble & Hungry.  Confidence without arrogance; driven to continually “up their game" regardless of prior successes
  • Unparalleled Integrity.  In good times and bad, lives the UA Way; takes ownership for mistakes; delivers tough messages directly; doesn’t “back-channel”
  • Action Oriented.  "Can do" and "does do" attitude; authentically engaged with people and situations
  • Accountable.  Commits to stretch goals and delivers; holds self to highest performance standards
  • “Gets” Under Armour.  Passionately embraces the challenge and effort to keep UA unique; committed to go the extra mile to build/protect the brand

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