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Strategic Account Manager - Amazon

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Strategic Account Manager - Amazon

139893

11/24/2020

Sales & Service

Amsterdam, North Holland

 

 

Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.

Position Summary

The Strategic Account Manager will work within an integrated and dedicated strategic POD team that will manage the European Pure Player Business with clear focus on Amazon across all major European markets. The Strategic Account Manager will maximize sales and profitability against defined targets and set objectives and work within the best interest of our consumers, customers, teammates and the Under Armour brand.

Essential Duties & Responsibilities

  • Delivers and achieves the agreed annual sales and profit for Under Armour, in line with the regional and global strategy.
  • Coordinates the involvement of company teammates, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year periods. This includes leading commercial term negotiations with the account.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Jointly manage external marketing agency together with Channel Marketing Manager to set up new items on Amazon, identify key product content to optimize and develop marketing campaigns to sales.
  • Achieves strategic customer objectives defined by company management.
  • Completes strategic customer account plans that meet company standards.
  • Maintains high customer satisfaction ratings that meet company standards.

Qualifications (Knowledge, Skills & Abilities)

  • Demonstrated successful track record and progression in a commercial or digital business environment.
  • Strategic thinker who understands retail math as well as ecommerce dynamics and KPIs.
  • Excellent Excel spreadsheet skills with an analytical mind coupled with the ability to interpret data and make recommendations based on their analysis.
  • A self-starter who can demonstrate the drive and ambition that fits with the UA culture and pace of change.
  • PowerPoint presentation skills and the ability to deliver strong presentations (1:1 and groups)
  • A strong influencer who has proven leadership in difficult negotiations.
  • Strong interpersonal skills & demonstrable track record of good relationship building.
  • Ability to work cross-functionally with other areas of the business such as marketing, merchandising, customer service & logistics.
  • Fluent in English, additional languages (German, Italian, Spanish, French) a plus.

Education And / Or Experience

  • Bachelor's degree and 4-6 years of relevant work experience; or equivalent combination of education and related experience.
  • Ideally from within the Sporting Goods industry, Consulting, or Online Retail industry with strong experience and understanding of the pure player business.
  • Experience in working for/with Amazon preferred.

Other Requirements

Measures of Performance:

  • Percentage sales and profit vs target set
  • Development and execution of the account strategy and structure 
  • Control and management of the order book, stock and cancellations
  • Product segmentation and differentiation strategy 
  • UA product sell through within the strategic account  
  • Customer satisfaction 

Relocation

Under Armour is an Equal Opportunity Employer and we are committed to diversity in the workplace. We encourage qualified diverse candidates to apply. Under Armour does not discriminate against any candidate on the basis of race, gender, disability, religion, national origin, age, or any other protected category. 

The collection and use of personal data about applicants for employment is essential for conducting the business administration and business operation of Under Armour, Inc. (“Under Armour”) and those of its subsidiaries and affiliates. Under Armour’s overseas subsidiaries in the European Economic Area collect personal data about applicants for employment and may transfer such personal data to Under Armour in the United States in accordance with the terms of its Data Privacy Policy. Full details of Under Armour’s Data Privacy Policy are available at https://careers.underarmour.com. Under Armour has certified that it complies with the EU-US Privacy Shield Framework Principles with respect to safeguarding and transferring personal data it receives about Under Armour employees in the European Union.  Further details about the Privacy Shield Framework and the list of certified companies are available at www.privacyshield.gov.

 

 

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