Strategic Account Manager
Under Armour is all about performance. Because what we make empowers athletes in every form to push themselves, to turn good into great, and to stay hungry for whatever comes next. And this is exactly what we expect from each other.
Working with us means one key thing: no matter what you do, you see every day and every project as a chance to push your field forward. In every store and every office, we build teams where everyone is an MVP. And together we tackle every challenge head on. Because we work to push the gear, the game, and ourselves farther.
We’re looking for people who do more than good work.
We’re looking for the Best in Every Game.
Under Armour is the chosen brand of this generation of athletes... and the athletes of tomorrow. We're about performance - in training and on game day, in blistering heat and bitter cold. Whatever the conditions, whatever the sport, Under Armour delivers the advantage athletes have come to demand.
That demand has created an environment of growth. An environment where building a great team is vital. An environment where doing whatever it takes is the baseline and going above and beyond to protect the Brand is commonplace.
The world's hungriest athletes live by a code, a pledge to themselves and everyone else: Protect This House... I Will. Our goal is to Build A Great Team! Will YOU…Protect This House?!
The Strategic Account Manager will work within an integrated and dedicated strategic POD team that will manage the European Pure Player Business with clear focus on Amazon across all major European markets. The Strategic Account Manager will maximize sales and profitability against defined targets and set objectives and work within the best interest of our consumers, customers, team mates and the Under Amour brand.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:
- Delivers and achieves the agreed annual sales and profit for Under Armour, in line with the regional and global strategy.
- Coordinates the involvement of company teammates, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year periods.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Achieves strategic customer objectives defined by company management.
- Completes strategic customer account plans that meet company standards.
- Maintains high customer satisfaction ratings that meet company standards.
- Model the behaviors reflected in the UA Way: Walk with a Purpose; Be Humble, Stay Hungry; No One Person is Bigger than the Brand – Team; Integrity.
EDUCATION AND/OR EXPERIENCE: include but are not limited to the following:
- Bachelor's degree and 4-6 years of relevant work experience; or equivalent combination of education and related experience.
- Ideally from within the Sporting Goods industry, Consulting, or Online Retail industry with strong experience and understanding of the pure player business.
- Experience in working for/with Amazon preferred.
OTHER SKILLS AND ABILITIES: include but are not limited to the following:
- Demonstrated successful track record and progression in a commercial or digital business environment.
- Strategic thinker who understands retail math as well as ecommerce dynamics and KPIs.
- Excellent Excel spreadsheet skills with an analytical mind coupled with the ability to interpret data and make recommendations based on their analysis.
- A self-starter who can demonstrate the drive and ambition that fits with the UA culture and pace of change.
- PowerPoint presentation skills and the ability to deliver strong presentations (1:1 and groups)
- A strong influencer who has proven leadership in difficult negotiations.
- Strong interpersonal skills & demonstrable track record of good relationship building.
- Ability to work cross-functionally with other areas of the business such as marketing, merchandising, customer service & logistics.
- Fluent in English, additional languages (German, Italian, Spanish, French) a plus
MEASURES OF PERFORMANCE: include but are not limited to the following:
- Percentage sales and profit vs target set
- Development and execution of the account strategy and structure
- Control and management of the order book, stock and cancellations
- Product segmentation and differentiation strategy
- UA product sell through within the strategic account
- Customer satisfaction
BEHAVIORAL ATTRIBUTES OF IDEAL CANDIDATE: include but are not limited to the following:
- GET IT DONE, DONE, DONE – ACCOUNTABILITY • Holds others accountable for getting things done, lending support when needed. • Generates motivation and drive to hit departmental goals by emphasizing responsibility and communicating expectations. • Takes ownership of departmental results by tracking team contributions.
- FIND A BETTER WAY – CREATIVITY & INNOVATION • Examines potential ideas and evaluates them against UA goals. • Realizes and accepts that failure is a necessary part of innovation. • Talks with others to gain new insight and see opportunities from a different perspective. • Advocates for and pursues new ideas.
- WIN TOGETHER – COLLABORATION • Builds consensus with Teammates across the business unit and gives clear direction during cross-functional collaboration. • Motivates Teammates to build trusting, cross-functional relationships.
- THINK GLOBALLY – GLOBAL PERSPECTIVE • Seeks and applies understanding of cultural differences and demonstrates comprehensive knowledge of global trends (social, political, and economic), adapting products and services to impact the business unit’s goals globally.
- MAP THE FUTURE – STRATEGIC VISIONING • Translates business unit vision and goals into clear, specific and achievable objectives, making the vision tangible for individual teams. • Considers future scenarios, opportunities and risks to create action plans that align with business unit goals and UA’s overall strategic vision.
- BUILD A GREAT TEAM – BUILDING TALENT • Pro-actively develops self and others by setting stretch goals and providing challenging assignments. • Serves as a trusted coach or mentor that guides Teammates through development opportunities, and gives feedback to ensure they are equipped to do the work independently. • Creates a team identity and shared purpose to drive toward team goals. • Develops and supports talent planning strategies to align with cross-functional needs.
- MAKE THE RIGHT CALL – INTEGRITY & ETHICS • Acts in alignment with UA values and principles, encouraging other Teammates to do the same.
Under Armour is an Equal Opportunity Employer and we are committed to diversity in the workplace. We encourage qualified diverse candidates to apply. Under Armour does not discriminate against any candidate on the basis of race, gender, disability, religion, national origin, age, or any other protected category.