Motivate and inspire the team by delivering a compelling vision and purpose which encompasses Under Armour’s Core Competencies and I WILL behaviors.
Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors.
Establish and communicate clear expectations while holding the store team accountable for achieving all brand, performance and behavior standards.
Build and support effective relationships with all teammates, peers and supervisors to effectively lead positive change.
Supports the Store Manager through effective execution of all performance management tools.
Effectively communicate with the management team to align and help drive business strategy.
Ensure total Store Accountability for all Under Armour Policies and Procedures.
Support the Store Manager in establishing and executing a strategic plan to achieve planned sales and key performance indicators for all time periods.
Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
Train and develop team on business acumen to drive business performance.
Build Athlete loyalty through in-store experience, through the use of Athlete data capture, endless aisle and the understanding of Connected Fitness applications.
Maintain Under Armour brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for teammates and athletes.
Support/Lead the efficient and productive handling of all merchandise
Oversee and ensure efficiency of all daily operational procedures.
Ensure store audit compliance and shrink results meet company loss prevention standards.
Manage payroll and schedule adjustments effectively to maximize productivity to achieve payroll and sales targets.
Recruit, hire, develop and retain a high performing store team.
Teach, train and coach the store team through successful completion of Division of Responsibilities (DOR) to develop future leaders for the company.
Support succession plans to ensure career paths for all teammates; encourage teammates to pursue internal opportunities.
Recognize and properly resolve teammate performance issues; communicate high priority issues to the Store Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.
Consistently assess and provide ongoing performance feedback on QB skills, job expectations and Core Competencies through real-time coaching, scheduled touchbases, individual development planning and the performance review process.
Support the mid-year and annual review process for all teammates by providing feedback on teammates’ performance to Store Manager.
Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance.
Ensure that teammates adhere to and enforces all employment practices and policies.
Lead and support all visual directives ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe.
Analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales.
Partner with Merchandising DOR to ensure all aspects of replenishment are properly executed - Fill the Floor, power closes, power opens and merchandise adjustments.
Lead and support efficient and effective day to day store merchandising by ensuring that the store team understands and maintains Under Armour brand standards and sell through adjustments are held true to the Floor Set overview.
Perform “level-sets” and make sure the store is replenished by pushing all goods to the floor.