Key Account Manager
Key Account Manager
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Purpose of Role
The Key Account Manager maintains and expands relationships with strategically important customers. This role is responsible for achieving sales targets and delivering on key account objectives. He or she represents the full range of company products and services to assigned customers, leads the customer account planning cycle, and ensures that customer needs and expectations are met.
Your Impact
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Establishe productive, professional relationships with key personnel in assigned customer accounts.
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Drive partnership performance through senior-level stakeholder engagement and delivers world-class customer service.
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Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customer expectations.
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Meet assigned targets for profitable sales volume and strategic objectives within assigned accounts.
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Proactively lead a joint company–strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for both one- and three-year timeframes.
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Proactively assess, clarify, and validate customer needs on an ongoing basis.
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Lead solution development efforts that best address customer needs, coordinating the involvement of all necessary company personnel.
Qualifications
- Bachelor’s degree in Business Management, Marketing, or a related field.
- 3–6 years of experience in the sports retail or fashion retail industry.
- Strong understanding of retail operations, applied mathematics, budget management, merchandising, retail buying, and sales.
- Ability to effectively apply project management methodologies.
- Strong organisational and communication skills.
- Process- and delivery-oriented, with solid business analysis and quantitative capabilities.
- Experience with multinational reporting; willingness to travel locally and internationally.
- Strong interpersonal and influencing skills, with cultural sensitivity to regional business environments and local decision-making processes.
Leadership & Behavioural Competencies:
- Strong Leadership: Communicates a clear vision, provides direction, and aligns diverse teams and stakeholders toward shared goals.
- Collaborative Team Player: Works effectively within teams, supports colleagues, and thrives in a matrixed environment.
- Growth-Oriented: Confident in their expertise while remaining open to feedback, learning, and continuous improvement.
- High Integrity: Acts with consistency and professionalism; takes ownership of decisions and communicates transparently, even in difficult situations.
- Proactive and Action-Driven: Takes initiative, follows through reliably, and engages thoughtfully with people and challenges.
- Accountable: Sets ambitious goals and consistently delivers high-quality outcomes; holds self and team to strong performance standards.
- Brand-Aligned Mindset: Understands and embraces Under Armour’s purpose and values; committed to contributing positively to the brand.
Relocation
- No relocation provided
Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Alexandria, NSW, AU, 2015