Professional, Store Operations
Professional, Store Operations
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Purpose of Role
Manage the administrative processes of Retail Ops, to ensure the correct Operations of the stores, while maintaining a continuous relationship with vendors and landlords.
Your Impact
Monthly monitoring of payable accounts.
- Management of payments to landlords of physical Under Armour Stores (Rent, Facilities, advertising, power supply, water) prior to deadline.
- Management of invoices from service vendors and suppliers prior to deadline.
- Coordinate preparation, execution and ensuring invoice are aligned and payments are completed.
- Report payments status, identifying sources of discrepancies to provide visibility into contingencies and further action items to be taken in order to solve.
- Constant communication and follow up with landlords and vendors.
Sales Conciliation
- Follow up to stores transactions payment methods.
- Management of discrepancies with banking institutions.
- Monthly accounting provisions (Create and share with MX accounting team monthly provisions for percentage rent).
Influencing Others
- Ensure contracts with vendors are up to date and negotiate new terms, when necessary, by partnering with Operations Leaders and Legal.
- Constant search of new products and vendors.
Store Maintenance
- Follow up on calendar of services of maintenance and keep tracking of supplies deliveries in a daily/monthly basis
- Continuous improvement and follow up of the way of work for store maintenance
- Coordination & installation of security hardware with stores and Asset protection
- Management of relevant maintenances and new improvements with FP&A and Ops
- Efficient processes between stores and supplier for a better and quicker support
- Budget management
- Adaptation of new premises and advertising space
Inventory Management
- Coordination of physical inventory: coordinate the preparation and execution of physical counts and manage a relationship with a third party. Ensure systems are aligned and inventory processes are completed before and after the count. Follow-up with the teams involved on each of the processes to be followed and prepare the calendar with all the activities. Report shrink % results in a timely manner. Assist stores to support physical counts
- Inventory control for Retail teammates uniform
- Employee discount management
Operative Efficiency
- Sending reports to operations team
- Management of ops tools (radios, holiday materials, etc.)
- Management of store contests (SPIFF)
- Set stores for success by generating bidirectional communication between stores and cross functional teams.
- Intermediary between stores and legal vendor to coordinate visits of government agencies to get the corresponding permits and training
- Face-to-face or Virtual Trainings: Facilitate training to teams in stores on policies, procedures, reports, new tools, technologies, and any other platform to be used. Creation of presentations and monitoring by quarter to ensure that the processes are being carried out correctly by the team in stores
Qualifications & Requirements
1. Knowledge, skills & abilities:
· Exceptional problem-solving skills, and proven experience with performing quantitative and qualitative analysis.
· Strong customer focus; passion for providing a high level of service; anticipates customer needs and continuously searches for ways to increase customer satisfaction and improve processes.
Ability to build cross-functional teams and partnerships.
Ability to work independently and on teams, with little or no direction, engaging resources as required.
Strong business acumen and knowledge of retail workload, tools, and processes.
Proven ability to effectively manage multiple projects and competing priorities.
Excellent verbal and written communication skills with a high attention to detail.
· Proficient computer skills including MS office software applications.
2) Minimum education & experience:
· 4-year Bachelor’s degree required
Experience in managing projects from creation through implementation and to maintenance.
Minimum 1-3 years of retail experience or related background.
3) Physical Requirements:
International travel may be required.
Benefits & Perks
- Under Armour Merchandise Discounts
- Maternity and Parental Leave for eligible teammates
- Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Huixquilucan, State of Mexico, MX, 52763