Supervisor, eCommerce Channel

Supervisor, eCommerce Channel

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

 

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

 

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

 

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here. 

Purpose of Role

Department: eCommerce    Report Line: Manager, eCommerce Channel

You will play a critical role in supporting channel manager with the goal of creating brand awareness, driving sales growth, content creation and seamless consumer experience in discount channels to drive UA overall growth objective. Working with UA team and third-party vendor to execute marketing campaigns, daily livestreaming to achieve given target for UA’s discount channel. You will help leaders build strategic channel plan with deep understanding of UA’s products and strong analysis skills.

Your Impact

Operation

  • Liaise with platform to plan annual, monthly and daily commercial calendar
  • Continuously tracking competitors’ performance on discount channels
  • Support the Channel Manager in achieving key performance  KPIs.
  • Make improvement plan basing on operational data and business insight.
  • Assist the Channel Manager in leading vendor, specifically management of operation team, live-stream hosts and store design team to maintain self-livestream quality delivered on a high standard.
  • Collaborate with the CRM team to ensure the implementation of member-related benefits within channel, track member-related KPIs, and provide optimization suggestions.
  • Work with accounting team for reconciliation with suppliers, ensuring that the reconciliation between vendors, KOLs, and platforms proceeds in accordance with the company's financial procedures and contractual obligations, and follow up on invoices and account statuses.
  • Integrate KOL sales schedules into the store's schedule to ensure that KOL sales activities proceed as planned. In case of any changes, respond promptly to guarantee the overall sales targets of the store are met.
  • Sample Management: Ensure that the dispatch and return of samples for self-livestream and KOL live-stream are carried out according to business requirements and financial plans.

 

Others

  • Manage Contracts: Oversee third-party platforms and influencers sales contracts, work with  Legal team to review, revise, and standardize terms, ensuring compliance and alignment with business objectives
  • Monitor unauthorized sales activity on 3rd party platforms and keep them under control
  • Work with CS, SCM and other UA functionals to improve customers satisfaction
  • Support stores’ routine operation work if needed
  • Complete other duties assigned by channel manager

Qualifications

  • Bachelor degree or above
  • 3+ years of working experience in Tiktok, Tmall or JD channels for brands.
  • Strong communication skills and a team player
  • A quick learner who shows interest in discount platform
  • Analytics skills; presentable. Experience in platform tracking system is a plus
  • Passionate about sports; participate in sports at least weekly basis; familiar with the sports environment in China
  • Multi-task and detail-oriented
  • Good project management skills with ability to prioritize workload despite conflicting demands
  • Good written English skills

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.

Requisition ID:  166914
Location: 

Shanghai, SH, CN, 200023

Business Unit:  Corporate
Region:  APAC
Employee Class:  Full Time
Employment Type:  Salaried